Orbit

Delivery ticks (✓ and ✓✓)

On messages you send over WhatsApp, an indicator shows how far they got — just like the app:

  • — sent: Meta accepted it;
  • ✓✓ grey — delivered to the customer's device;
  • ✓✓ coloured — read;
  • not sent (in red) — Meta refused it. Hover to see why.

The most common cause of refusal is a closed 24-hour window.

Instagram and Messenger do not provide this level of detail yet — there the indicator stops at "sent".

Didn't resolve it? support.orbit@expertbr.com

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