Delivery ticks (✓ and ✓✓)
On messages you send over WhatsApp, an indicator shows how far they got — just like the app:
- ✓ — sent: Meta accepted it;
- ✓✓ grey — delivered to the customer's device;
- ✓✓ coloured — read;
- not sent (in red) — Meta refused it. Hover to see why.
The most common cause of refusal is a closed 24-hour window.
Instagram and Messenger do not provide this level of detail yet — there the indicator stops at "sent".
5. Inbox
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